Aldersgate Federal Credit Union’s Frequently Asked Questions

Yes, member accounts at Aldersgate Federal Credit Union remain safe and fully insured up to the maximums established in federal law.

Administered by the National Credit Union Administration, the National Credit Union Share Insurance Fund insures member accounts owned by an individual for up to $250,000, and a member’s interest in all joint accounts combined is insured up to $250,000. The Share Insurance Fund also separately protects IRA and KEOGH retirement accounts up to $250,000. The Share Insurance Fund has the backing of the full faith and credit of the United States.

The NCUA’s online Share Insurance Estimator allows credit union members to estimate their share insurance coverage. Once you provide the required data, the Share Insurance Estimator produces a report with a detailed explanation of insurance coverage.

Members with additional questions about their insurance coverage may contact the National Credit Union Administration’s Consumer Assistance Center toll free at 800-755-1030. The center answers calls Monday through Friday between 8 a.m. and 5 p.m. Eastern.

You can visit the Share Insurance Coverage page of the NCUA’s MyCreditUnion.gov consumer website at any time for more information about insurance coverage.

The National Credit Union Administration placed Aldersgate Federal Credit Union into conservatorship on June 18, 2025.

In conservatorship, the NCUA’s priority is to protect the assets of the members of Aldersgate Federal Credit Union while working to maintain safe-and-sound credit union operations.

The NCUA is an independent agency of the federal government that, among other things, operates and manages the Share Insurance Fund, which insures accounts at all federally insured credit unions, including Aldersgate Federal Credit Union.

A conservatorship means the NCUA has assumed control of a credit union in order to ensure the credit union’s financial stability and safe-and-sound operation. In a conservatorship, the NCUA will work to address issues related to the credit union’s operations and financial condition while maintaining member services.

Yes. NCUA will operate Aldersgate Federal Credit Union during the conservatorship. Aldersgate Federal Credit Union members will have continued access to their funds and member services. Some accounts may have restrictions on activity, while research is in process.

Members may contact the Asset Management and Assistance Center of the National Credit Union Administration at (512) 231-7940 from 10AM to 4PM Central from Monday through Thursday. Their calls will be routed to the appropriate specialists.

Through a conservatorship, the NCUA seeks to resolve operating issues at the credit union with a goal of protecting member assets and seeking a resolution to identified problems. 

The NCUA has no set timeframe for completing this resolution process.

Aldersgate Federal Credit Union has one office and 811 members.

The credit union reported approximately $10.6 million in assets as of March 31, 2025.